Coaching Professional Qualification Ltd – United Kingdom
CPQLTD KNOWLEDGE CENTRE

CPQLTD Professional Glossary

Unified professional definitions for core CPQLTD terminology.

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CPQLTDStandards & Credentials

About CPQLTD

50 reference items

Coaching

A structured conversational partnership supporting awareness, choice and action without taking ownership of the client’s decision.

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Coach

A practitioner who uses coaching skills within declared competence, professional boundaries and ethical requirements.

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Client

The person or team receiving coaching and retaining ownership of decisions and responsibility for choices.

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Coaching Session

An agreed period of professional work with a purpose, context, boundaries and reviewable outcomes.

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Coaching Agreement

An agreement defining goals, roles, confidentiality, fees, communication, cancellation and service scope.

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Professional Presence

The coach’s capacity to remain attentive, flexible and non-defensive during the session.

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Awareness

An increased ability to notice patterns, assumptions and options that were previously unclear.

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Active Listening

Listening for meaning, context, tone and silence while checking understanding without imposing premature interpretation.

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Powerful Question

A concise, non-leading question that expands thinking, surfaces an assumption or turns awareness into choice.

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Feedback

Specific information or observation offered respectfully to support learning without judging personal worth.

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Action Plan

Client-owned steps with timing, review criteria and accountability.

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Accountability

Reviewing what the client committed to and learned from action or non-action without punishment or rescuing.

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Psychological Guidance within Coaching

Use of supportive psychological knowledge to understand behaviour and awareness without diagnosis, treatment or unheld licensure claims.

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Cognitive Awareness

Noticing relationships among thoughts, interpretations, emotions and behaviour to expand choice.

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Behaviour Change

Designing experiments, environments and cues that support new behaviour or reduce unwanted behaviour within non-clinical scope.

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Neuroplasticity

The nervous system’s capacity to change with experience and learning; used by CPQLTD as an educational concept without therapeutic claims.

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Neuro-Linguistic Programming (NLP)

A communication and self-development framework used in some coaching contexts; CPQLTD does not present it as medical treatment or a substitute for clinical evidence.

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Mental Flexibility

The capacity to revise assumptions and change strategy when new information or context emerges.

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Intrinsic Motivation

Motivation linked to meaning, choice and values rather than external reward or pressure alone.

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Self-Awareness

The ability to notice one’s thoughts, emotions, biases and their influence on choices and behaviour.

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Professional Business Coaching

Coaching within business, decision and leadership contexts while remaining distinct from technical consulting.

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Executive Coaching

Coaching for leaders requiring clear organisational contracting, confidentiality and stakeholder management.

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Coach Educator

A practitioner qualified to design and deliver coach education and assess learning against defined standards.

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Mentor Coaching

A development process focused on coaching performance and competencies through review and feedback.

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Professional Supervision

A regular space to review cases, ethics, practitioner impact, blind spots and professional learning.

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Continuing Professional Development

Documented post-qualification learning that maintains competence, ethics and current practice.

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Scope of Practice

The boundaries set by education, competence, law and contract on what a practitioner can safely provide.

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Professional Referral

Directing a client to another professional or service when needs exceed coaching scope or require different expertise.

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Confidentiality

Protecting client information from disclosure except with consent or a pre-explained legal/safety exception.

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Conflict of Interest

A situation where personal or organisational interests may affect objectivity or trust and require disclosure, management or recusal.

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Dual Relationship

An additional relationship with a client that may increase exploitation, pressure or loss of objectivity.

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Code of Ethics

A set of principles and conduct rules defining professional expectations and accountability mechanisms.

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Professional Credential

A professional status awarded after meeting education, experience, assessment and ethics requirements and maintained through renewal.

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Certificate of Completion

A document confirming completion of a programme, module or educational assessment and not automatically a professional credential.

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Accreditation

A quality-assurance or recognition relationship applying to an organisation or programme and stated with its awarding body and scope.

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Professional Membership

Affiliation with a professional network or community with conditions and benefits separate from a credential or qualification.

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CPQLTD-T Tier

A level in CPQLTD’s proprietary professional credential system based on education, practice, supervision and assessment evidence.

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LCS™ Diploma

CPQLTD’s Coach Specialist education pathway; an advanced educational qualification, not an automatic professional credential.

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CPD™ Diploma

CPQLTD’s integrated foundational Practitioner Coach diploma, distinct from the generic concept of continuing professional development hours.

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PCA™ Diploma

CPQLTD’s Coaching & Psychological Guidance pathway with explicit coaching boundaries, referral and non-diagnosis requirements.

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CTTA™ Diploma

CPQLTD’s Advanced Coach Trainer pathway for designing and delivering coach education and group training.

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CPQLTD Ecosystem

The system connecting CPQLTD’s professional organisation, academy, standards, credentials, knowledge, research and community.

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Change Makers Club

A CPQLTD professional community providing membership, networking and activities; membership does not equal professional credentialing.

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Electronic Verification

A public mechanism for checking a certificate or credential using a number or code recorded in the registry.

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Practice Log

A dated record of coaching hours, clients and work type used as evidence for credential application or renewal.

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Performance Assessment

Review of a session or practice evidence against a available rubric measuring competencies and behaviours.

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Ethics Acknowledgement

A documented commitment to read and follow the Code of Ethics and provide truthful information.

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Individual Coaching

A coaching relationship between practitioner and individual client with agreed contract, confidentiality and goals.

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Group Coaching

A coaching process for a group requiring explicit safety, confidentiality and role agreements among participants.

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Digital Coaching

Coaching delivered through digital channels with additional privacy, security and consent requirements.

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